Terms and Conditions
Welcome to Zenquarilomea Services. These terms govern your use of our website and consultation services. By accessing our services, you agree to comply with and be bound by these conditions.
Acceptance of Terms
By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these disclaimers. If you disagree with any part, please discontinue use immediately.
Service Description
We provide financial planning consultation services including budget analysis, savings strategies, and personalised financial guidance. Our services are consultative and educational, not investment management or securities trading.
Services are available to UK residents aged 18 and over. Availability may be limited based on regulatory requirements and our capacity to serve clients effectively.
Your Responsibilities
When using our services, you agree to:
- Provide accurate and complete information about your financial circumstances
- Use our services for lawful purposes only and comply with applicable regulations
- Maintain confidentiality of any login credentials or personal account information
- Respect intellectual property rights and not reproduce our proprietary materials
- Pay fees promptly according to agreed payment terms and conditions
Prohibited Activities
You must not use our services to:
- Engage in fraudulent activities or provide false information during consultations
- Attempt to gain unauthorised access to our systems or other users' information
- Share, reproduce, or distribute our proprietary consultation materials without permission
- Use our services for any illegal activities or to harm other parties
Intellectual Property Rights
All website content, consultation materials, methodologies, and branded elements remain the exclusive property of Zenquarilomea Services Ltd. You may not reproduce, distribute, or create derivative works without written permission.
© 2025 Zenquarilomea Services Ltd. All rights reserved under UK copyright law
Payment and Subscription Terms
Our consultation services operate on a monthly subscription basis with the following conditions:
- Monthly subscription fee of £250 including VAT, payable in advance via direct debit or card payment
- Representative APR: 0% (no interest charges apply to subscription payments)
- Cancellation requires 30 days written notice; no refunds for partial months of service
Liability Limitations
Our liability for any claims arising from consultation services is limited to the amount you paid for services in the 12 months preceding the claim, except where limited by law for personal injury or death.
Total liability shall not exceed £10,000 per client per year for all claims combined
Dispute Resolution Process
We're committed to resolving disputes fairly and efficiently:
Internal Resolution
Contact us directly with any concerns. We aim to resolve complaints within 30 days through direct communication and good faith negotiation.
External Resolution Options
Unresolved disputes may be referred to the Financial Ombudsman Service or the European Commission's Online Dispute Resolution platform for mediation.
Service Termination
Either party may terminate the consultation relationship with 30 days written notice. We reserve the right to terminate immediately for breach of these terms or inappropriate conduct.
Upon termination, you retain access to previously provided consultation materials but lose access to ongoing support and future consultations
Privacy Policy
Your personal information is processed according to our Privacy Policy, which forms part of these terms and conditions
Applicable Law
These terms are governed by English and Welsh law. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales, except where consumer protection laws provide otherwise.
Severability Clause
If any provision of these terms is deemed invalid or unenforceable, the remaining provisions continue in full force and effect. Invalid provisions will be replaced with valid terms achieving similar commercial purposes.
Complete Agreement
These terms, together with our Privacy Policy and service-specific agreements, constitute the complete agreement between you and Zenquarilomea Services regarding our consultation services.
Terms Updates
We may update these terms to reflect changes in our services, legal requirements, or business practices. Updates take effect 30 days after notification unless you object and terminate services.
We'll notify you of significant changes via email and prominent website notice before implementation
Terms and Service Enquiries
For questions about these terms or our services, contact us at info@zenquarilomea.com or +44 121 7459 9458.
Terms and Conditions last updated: July 31, 2025
Version 3.2